Job Description / Responsibility
- Handle customer queries and complaints effectively and efficiently.
- Diagnosis and troubleshooting customer complaints and provide solutions within defined SLA.
- Answer phone calls with politeness, friendly tone and enthusiasm.
- Provide 'One Call Service' on all calls.
- Provide proper and constructive feedback from customer for the improvement of the organization.
- Achieve daily quantitative targets and the service levels.
Job Nature
Full-time
Educational Requirements
- Minimum Graduation from any reputed university.
Job Requirements
- Experience in the same kind of job will be preferred.
- Good command in oral and written communication skills in Bangla and English.
- Very good Computer Literate.
- Well groomed, pleasant and friendly personality.
- Effective listening skills.
- Team player and self motivating.
Job Location
Anywhere in Bangladesh
Salary Range
- Tk. 15000
Job Source
Bdjobs.com Online Job Posting
Apply Instruction
Applicant must enclose his/her Photograph with CV.
Application Deadline : Dec 10, 2016